Pelion Connectivity Management Help

Info: This is the Pelion Connectivity Management help for North America. If you are in the EU, please refer to https://help.iot-x.com.

Pelion Connectivity Management is a platform for Mobile Network Operators (MNOs) to manage and monetize IoT connectivity services.

Connectivity Management features:

  • Manage the full subscriber life cycle, from ordering and activating subscribers to barring or terminating them
  • View detailed connectivity information about each subscriber
  • Track subscriber data usage, using monitoring alerts
  • Manage billing information, rate plans and invoices for all subscribers
  • View reports and logs
  • Set up user accounts and manage user access permissions
  • Develop third-party access to the platform using API integrations

Documentation overview

Quick Start Guide

Quick help to get you started. Includes the most commonly performed tasks.

User Guide

Full user guide that covers every feature.

Subscriber Management Guide

Detailed help for managing a single subscriber.

Frequently Asked Questions

Answers to frequently asked questions.

Release Notes

Details about functionality enhancements and known issues for the current release.

API User Guide

API reference for developers and help for working with the API.

Documentation for commonly performed tasks

Contact the support team

The support team can assist you if you experience issues with connectivity or with the Connectivity Management platform. You can raise a ticket by emailing the support team.

Contact support:

[email protected]

Info: For further information about raising a support ticket, see the topic How do I contact the support team?

 

Document version: 01-05
Document ID: 15-01