Release Notes

This section contains the release notes for the latest release of the Pelion Connectivity Management platform. The release notes contain details about functionality enhancements and known issues for this release.

Functionality enhancements

Connectivity Management platform deployed in North America

The Connectivity Management platform has been deployed to North America. This deployment allows us to integrate North American connectivity service providers, and deliver connectivity services to enterprises based in North America.

The North American deployment of the Connectivity Management platform is in the proof of concept phase.

Info: If you are interested in trialling the proof of concept, please contact us.

Contact the support team

The support team can assist you if you experience issues with connectivity or with the Connectivity Management platform. You can raise a ticket by emailing the support team.

Contact support:

[email protected]

Info: For further information about raising a support ticket, see the topic How do I contact the support team?

Multilingual user interface

You can see the Connectivity Management platform in any of the languages that we currently support.

Info: For more information about how to change the user interface language, see the topic Select your language.

The following changes have been made to the platform's main navigation.

  • Users - this feature has been moved to the main navigation. It was previously accessed using the Services > Users page.
  • Logs - this feature has been moved to the main navigation. It was previously accessed using the Support > Logs page.
  • Support - this feature has been removed from the platform's main navigation. You must email the support team and raise a support ticket.

Info: For more information about the different features of the Connectivity Management platform, see the topic Navigate the Connectivity Management platform.

Known issues

Terminations, rate plan changes and reconnects

You cannot perform the following actions directly in the platform:

  • Terminate a subscriber
  • Request a rate plan change
  • Request a reconnect for a terminated subscriber

To perform these actions, you must email the support team and raise a support ticket.

Info: For further information about raising a support ticket, see the topic How do I contact the support team?